Support
Real people, by email. Tell us the messageId and the error code and we can usually answer in one reply.
Contacts
| For | Contact |
|---|---|
| Integration help and API questions | support@lacspace.com |
| Plans, top-ups and higher limits | sales@lacspace.com or talk to sales |
| Security reports | security@lacspace.com — see Security |
| Abuse and spam reports | abuse@lacspace.com |
| Privacy and data requests | privacy@lacspace.com |
What to include
- The
messageId(or the time and recipient) of an affected message. - The HTTP status, the
codefrom the error body and the time of the request, in UTC. - Your API key's prefix (for example
ls_live_3f9c) — never the full key. - For webhooks, the
x-lacspace-deliveryid.
Self-serve
- Your keys and live examples in the portal.
- Errors lists every code and what to do about it.
- Changelog shows what changed and when.